Total Rewards Coordinator

Choose Local, Choose Welch LLP  

Headquartered in Ottawa, the key to our success is continually evolving to meet the needs of its employees, clients and the marketplace.  With a full suite of professional services, ranging from traditional assurance to expert business advisory, our clients respect and value the firm’s expertise and commitment to exceptional service. Welch’s clientele is as varied as the economic landscape, ranging from start-ups to large, multi-divisional privately-held companies, not-for- profit organizations and public sector entities. 

Established in 1918, Welch evolved from a single office to the largest locally-owned and operated firm in the region. Welch ranks as the 14^th largest accounting firm in Canada and continues to grow.  

Grounded in our values of care, impact and empower, we are focused on creating a diverse and inclusive environment and supporting our surrounding communities.  It is our people that enable Welch LLP to be a firm like no other.  

About the Opportunity

We are looking for a Total Rewards Coordinator to join our Human Resources team. This is a new role in the organization, reporting to the Director of Human Resources, and an exciting opportunity to guide the firm’s overall total rewards strategy.

Duties and Responsibilities

• Lead the planning, organization and direction of activities related to the benefits enrolment process and communication of changes to benefits plan design and costing.
• Lead the establishment of benefits best practices and measured to monitor and ensure the ongoing effectiveness of benefits programs.
• Play a lead role in the plan renewal process, collaborating with the Director of Human Resources, and external consultants to facilitate the renewal of insured plans, ensuring premium rates and coverage remains competitive.
• Deliver exceptional front-line service for staff on all total rewards related matters including recognition, length of service awards, and total compensation. Respond to inquiries, offers consultation and education to all levels of employees and partners and provide guidance and interpretation of Total Rewards programs, processes policies and plans.
• Lead the proactive management of disability and leave of absence portfolio, working closely with employees, managers, HRBP and benefits case managers, as required, to expedite leave administration, ensure timely adjudication and to facilitate appropriate return to work planning.
• Monitor plan usage and provide regular reporting and meaningful insights into claims management, utilization experience, cost management, vendor performance and plan member interactions. Reviews the mix of benefits, assesses their effectiveness.
• Analyze compensation trends in the market, conduct salary surveys and benefit reviews for staff, analyze insurance coverage and pension plans and make recommendations to management on the best course of action.
• Lead and facilitate compensation initiatives to implement changes or improvements to the compensation program or HR systems and processes to ensure alignment with strategic objectives and business plans.
• Promote Employee Wellness initiatives and the Employee Assistance Program at the enterprise level to ensure employees and managers understand program offerings and services. Actively leverage available services to enhance benefits programs through the promotion of resources, webinars, and tools to support employees in the management of organizational and personal issues and concerns. 

Note:  This job description is not intended to be all inclusive.  Other duties may be required to meet the ongoing needs of the organization.

Qualifications

• A minimum completion of University Degree or College Degree in a related field
• 2-5 years of experience in Total Rewards
• Good knowledge of benefits plan design and administration.
• Knowledge of compensation strategies and benchmarking.
• Strong knowledge of MS Office including Word, Excel, PowerPoint and Outlook
• Excellent problem solving skills
• Excellent interpersonal skills and good team player
• Excellent client/customer service skills
• Able to effectively plan and organize work
• Able to prioritize work and handle multiple assignments
• Excellent verbal and written communication skills in English

Welch LLP welcomes and encourages applications from people with disabilities. If you require accommodation during any stage of the recruitment process, please indicate this in your application.

We thank all applicants for their interest but only those selected for an interview will be contacted.